Welcome to Ashbourne
General Insurance Services Ltd
We are committed
to safeguarding the privacy of our website visitors; this policy sets out how
we will treat your personal information.
information do we collect?
We may collect,
store and use the following kinds of personal data:
(a)††††† information about your computer and about
your visits to and use of this website including your IP address, geographical
location, browser type, referral source, length of visit and number of page
(b)††††† information relating to any transactions
carried out between you and us on or in relation to this website, including
information relating to any purchases you make of our goods or services including
your name, address, phone number, gender, date of birth, email address but
not your credit card details;
(c)††††† information that you
provide to us for the purpose of registering with us including your name,
address, gender, date of birth, email address;
(d)††††† information that you provide to us for the
purpose of subscribing to our website services, email notifications and/or
newsletters including your name, email address;
(e)††††† any other information that you choose to send
A cookie consists of information sent by
a web server to a web browser, and stored by the browser. The information is
then sent back to the server each time the browser requests a page from the
server. This enables the web server to identify and track the web browser.
We may use both “session”
cookies and “persistent” cookies on the website. We will use the session
cookies to: keep track of you whilst you navigate the website. We will use the
persistent cookies to: enable our website to recognise you when you visit.
will be deleted from your computer when you close your browser.† Persistent
cookies will remain stored on your computer until deleted, or until they reach
a specified expiry date.
We use Statcounter to analyse the use of
this website.† Statcounter generates statistical and other information about
website use by means of cookies, which are stored on users' computers.† The
information generated relating to our website is used to create reports about
the use of the website. Statcounter will store this information.† Statcounter\s
Our payment services providers may also
send you cookies.
Most browsers allow you to refuse to
accept cookies.† (For example, in Internet Explorer you can refuse all cookies
by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all
cookies” using the sliding selector.)† This will, however, have a negative
impact upon the usability of many websites ,including this one.
your personal data
Personal data submitted on this
relevant parts of the website.
We may use your personal
(a)††††† administer the website;
(b)††††† improve your browsing experience by
personalising the website;
(c)††††† enable your use of the services available on the website;
(d)††††† send to you goods purchased via the website, and supply to
you services purchased via the website;
(e)††††† send statements and invoices to you, and collect payments
(f)††††† send you general (non-marketing) commercial communications;
(g)††††† send you email notifications which you have specifically
(h)††††† send to you [our newsletter and other] marketing
communications relating to our business [or the businesses of
carefully-selected third parties] which we think may be of interest to you by
post or, where you have specifically agreed to this, by email or similar
technology (you can inform us at any time if you no longer require marketing
(i)†††††† provide third parties with statistical information about our
users – but this information will not be used to identify any individual user;
(j)††††† deal with enquiries and complaints made by or about you
relating to the website.
Where you submit personal
information for publication on our website, we will publish and otherwise use
that information in accordance with the license you grant to us.
We will not provide your personal
information to any third parties for the purpose of direct marketing.
All our website financial
transactions are handled through our payment services provider, Paypal.† You
should only provide your personal information to Paypal after reviewing the
with† Paypal only to the extent necessary for the purposes of processing payments
you make via our website.
(4) †††† Disclosures
We may disclose information about
you to any of our employees, officers, agents, suppliers or subcontractors
insofar as reasonably necessary for the purposes as set out in this privacy
In addition, we may disclose
information about you:
(a)††††† to the extent that we are required to do so by law;
(b)††††† in connection with any legal proceedings or prospective legal
(c)††††† in order to establish, exercise or defend our legal rights
(including providing information to others for the purposes of fraud prevention
and reducing credit risk); and
(d)††††† to the purchaser (or prospective purchaser) of any business
or asset which we are (or are contemplating) selling.
Except as provided in this privacy
policy, we will not provide your information to third parties.
(5)††††† International data
Information that we collect may
be stored and processed in and transferred between any of the countries in
which we operate in order to enable us to use the information in accordance
Information which you provide may
be transferred to countries (including the United States, Japan and other
countries which do not have data protection laws equivalent to those in force
in the European Economic Areas (EEA).
In addition, personal information
that you submit for publication on the website will be published on the
internet and may be available, via the internet, around the world.
You expressly agree to such
transfers of personal information.
of your personal data
We will take
reasonable technical and organisational precautions to prevent the loss, misuse
or alteration of your personal information.
We will store
all the personal information you provide on our secure (password- and firewall-
protected) servers. All electronic transactions you make to or receive from us
will be encrypted using SSL technology.
Of course, data
transmission over the internet is inherently insecure, and we cannot guarantee the
security of data sent over the internet.
responsible for keeping your password and user details confidential. We will
not ask you for your password.
We may update
You should check this page occasionally to ensure you are happy with any
We may also
You may instruct
us to provide you with any personal information we hold about you.† Provision
of such information may be subject to the payment of a fee (currently fixed at
You may instruct
us not to process your personal data for marketing purposes by email† at any
time.† (In practice, you will usually either expressly agree in advance to our
use of your personal data for marketing purposes, or we will provide you with
an opportunity to opt-out of the use of your personal data for marketing
contains links to other websites. We are not responsible for the privacy
policies or practices of third party websites.
Please let us
know if the personal information which we hold about you needs to be corrected
(11) †† Contact
If you have any questions about
by email to firstname.lastname@example.org or by post to Ashbourne General Insurance Services Ltd, 161
Peartree Road, Herne Bay, Kent, CT6 7XW.
controller responsible for our website is